Refund policy

Returns and Exchanges

Vintage Pieces

Due to the one-of-a-kind nature of our vintage pieces, all vintage match holder sales are final.

Each item is carefully selected and may show natural wear consistent with its age. We believe this is part of its character and charm.

Candles

We want you to love your candle. If something isn't right, please email us at hello@secondsparkstudio.com within 14 days of delivery and include the reason for your request.

Unused candles may be returned for a full refund. 

Shipping costs are the responsibility of the customer.

Mail items to:

Second Spark Studio 

P.O. BOX 1068

Maplewood, NJ 07040

 

Damaged Items

If your item arrives damaged, please contact us within 3 days of delivery with photos of the item and packaging and we'll make it right.

Shipping Issues

We are not responsible for delays caused by carriers.